Privacy Policy

NBET (Neo Bright Express Transport Pvt. Ltd.) is committed to protecting the privacy of our customers, employees, business partners, and website visitors. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you interact with our website and services.

Company Information

Company: NBET (Neo Bright Express Transport Pvt. Ltd.)

Address: Rudra Residency, Plot No-304, Near Shivpuri Park Gate, Beur, Patna - 800002, Bihar, India.

Email: hr.admin@nbet.in

The Short Version

NBET respects your privacy and does not sell, rent, or share your personal information with third parties except where necessary to provide our logistics services or comply with legal obligations.

Information collected through our website is used only to improve customer experience, process service requests, communicate important updates, and provide logistics-related support.


Information We Collect

We may collect personal and business information including:

  • Name
  • Mobile Number
  • Email Address
  • Company Name
  • Pickup & Delivery Information
  • Shipment Details
  • IP Address
  • Browser & Device Information

How We Use Your Information

Your information may be used for the following purposes:

  • Providing transportation and logistics services.
  • Processing pickup requests and shipment inquiries.
  • Responding to customer support requests.
  • Sending important service updates.
  • Improving our website and customer experience.
  • Internal business analysis and reporting.

Information Sharing

NBET does not sell or rent customer information. Information may be shared only with:

  • Authorized employees of NBET.
  • Trusted service providers working on behalf of NBET.
  • Government authorities when required by law.
  • Legal authorities to protect our legal rights and business interests.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Sensitive information transmitted through our website is protected using secure SSL encryption.


Cookies

Our website uses cookies to enhance browsing experience, maintain secure sessions, remember user preferences, and analyze website traffic.

Users may disable cookies through their browser settings; however, certain website features may not function properly.


Log Files

Like most websites, NBET collects standard log information including IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring pages, and click activity to improve website performance and security.


Third-Party Links

Our website may contain links to external websites. NBET is not responsible for the privacy practices, policies, or content of third-party websites.


Mobile Application Privacy

This Privacy Policy also applies to NBET mobile applications. Technical information such as device identifiers, operating system, application usage statistics, and IP addresses may be collected to improve application performance and user experience.


Legal Compliance

We may disclose information where required by law, government authorities, judicial proceedings, or to protect the rights, safety, and property of NBET, our customers, and the public.


Corporate Sustainability

NBET is committed to sustainable business practices and responsible supply chain management. We continuously improve our operational processes while complying with applicable legal and industry standards.


Contact Us

If you have any questions regarding this Privacy Policy or wish to contact us regarding your personal information, please reach out to:

NBET (Neo Bright Express Transport Pvt. Ltd.)
Rudra Residency, Plot No-304,
Near Shivpuri Park Gate,
Beur, Patna - 800002, Bihar
Email: hr.admin@nbet.in